Got questions? We've got linen.
Everything you need to know before you hit add to cart — and a few things you didn't know you needed to know.
Shipping & delivery
How long will my order take to arrive?
Orders are dispatched within 2–5 business days. Once they're on their way, standard shipping within Australia takes 3–7 business days. If you're in a hurry (we get it — the dinner party waits for no one), express options are available at checkout.
Do you ship internationally?
Yes — we ship worldwide! Shipping costs are calculated at checkout based on your delivery country. No matter where in the world you're tablescaping, we've got you covered.
How much does shipping cost in Australia?
Flat-rate shipping applies to all orders — and the good news? Orders over $150 ship free. Because beautiful linen should always come with a little bonus.
I haven't received my order — what do I do?
First, check your tracking link (it'll be in your dispatch email). If your order is MIA past the expected delivery window, drop us a line at hola@everydaynormal.co and we'll track it down for you.
Product & Care
What are your products made from?
Our table linens are crafted from premium linen or otherwise stated, which is thoughtfully sourced. Linen gets better with every wash — softer, more lived-in, more you. It's made to be used, not saved for a special occasion that never comes.
How do I care for my linen?
Wash at 30 degrees with a non bio detergent. Do not tumble. Shake out and dry flat. Linen will always seize up after washing but as soon as you start to use/wear it the fibres relax again.
Never dry linen in direct sunlight as the colour can bleach and fade.
Will the colours fade?
Our colours are dyed to last. Some softening over time is natural with linen — it only adds to the character. To keep colours looking their best, wash in cold water and avoid direct sunlight when drying.
Ordering & Payments
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and Afterpay — so you can pay in full now or spread it across four instalments. Nice linen, flexible payments. We love that for you.
Can I change or cancel my order after placing it?
We process orders quickly, so get in touch ASAP at hola@everydaynormal.co if you need to make a change. Once an order is dispatched, we're unable to make amendments — but we can help with a return once it arrives.
Do you offer gift wrapping?
Not yet — but it's on the way. In the meantime, linen arrives beautifully packaged and you can add a personal gift note at checkout. Watch this space.
Custom & Bespoke Orders
Can I order a custom colour?
We love a bespoke moment. Custom colour development is available with a minimum order of 20 metres. Get in touch at hola@everydaynormal.co to discuss what you have in mind, lead times, and pricing.
More info can be found here too https://everydaynormal.co/pages/events
Do you do corporate or bulk orders?
Yes — restaurants, hotels, stylists, and event planners, we see you. We offer trade pricing for qualifying bulk orders. Drop us an email at hola@everydaynormal.co and let's talk.
Still have questions
We'd love to hear from you. Email us at hola@everydaynormal.co and we'll get back to you within 1–2 business days. We're real humans, promise.